Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean
Friendly staff
Dining quality
Shortage of staff
7.8/10
Very good
Rooms
7.8
Location
9.0
Service
8.0
Dining
7.6
Guest reviews
7.8/10
based on 5 reviews
7.8
7.8/10 based on 200 reviews
Neil
United Kingdom,
March
2024
7.8/10
The hotel offers fantastic sea views and a great range of food options. Everything is fantastic overall, but the room change due to the fear of heights was a downside.
Rooms
8.0
The room was basic but very clean with beautiful sea views.
Service
7.0
The service was good overall, with hard-working restaurant and bar staff. However, some bar staff members were rude and slow, impacting the holiday experience.
Location
9.0
Overlooking the sea and promenade, with access to one of the best beaches in Fuengirola.
Dining
8.0
The dining experience was excellent with a great variety of hot and cold dishes. However, issues with getting hot drinks due to demand were noted.
Facilities
7.0
The hotel offers various facilities like car hire, airport shuttle, and tours/ticket assistance.
Robert
United Kingdom,
February
2024
8.8/10
I had a lovely stay at the hotel, with clean and comfortable rooms. The staff were incredibly friendly and attentive, making our experience even better. The location was perfect, just a short walk to the center of the resort with beautiful views and gardens. The dining options were excellent, especially the themed food nights. The facilities were top-notch, and overall, it was great value for money.
Rooms
8.0
The rooms were basic but clean and had comfortable beds. I enjoyed a side view of the sea from my room on the 5th floor, although it was a shame my friends and I had different room numbers.
Service
9.0
The staff at the hotel were all incredibly friendly and attentive. They worked tirelessly to ensure guests were happy and provided great entertainment throughout the day. However, there was a slightly grumpy old man at the pool/restaurant bar.
Location
9.0
The location of the hotel was perfect for a peaceful holiday, directly across from the beach with charming restaurants and bars along the beachfront. It was a great place for relaxing walks and enjoying the beautiful sea views.
Dining
9.0
The dining experience was top-notch with a variety of delicious hot and cold options, including themed food nights. The live cooking station added an interactive element to meals.
Facilities
9.0
The hotel had excellent facilities, including plenty of beds with fabulous sea views. The Victoria Lounge was a nice touch, and the amenities provided added to a comfortable stay.
Christopher
United Kingdom,
November
2023
7.6/10
I had a mixed experience at this hotel. The rooms were spacious, very clean, and offered a beautiful sea view, but the dining options left much to be desired, leading me to spend extra money eating out. The service, especially from David in the dining area, was exceptional, making up for some of the shortcomings. The location, surrounded by mountains in Fuengirola, was peaceful and convenient, though trekking to the bar was a bit of a hassle at times.
Rooms
8.0
The rooms offered a really nice sea view and a large terrace with two sun loungers and a table and chairs. They were spacious and very clean.
Service
9.0
The cleaners were exceptional, and David, in charge of the dining area, provided a welcoming and friendly service.
Location
9.0
The hotel's location was great for a peaceful holiday, directly across from the beach with lovely restaurants and bars along the beach front.
Dining
5.0
The food options were quite disappointing with cold meals and lack of variety, prompting the need to eat out for better quality.
Facilities
7.0
The hotel facilities were decent, but the shortage of staff impacted the overall experience.
Clean
Dining quality
John
United Kingdom,
September
2023
8.0/10
The hotel offers fantastic food options with a great range for everyone, very clean and tidy rooms, amazing gardens, and top-notch animation team. However, the room change upon arrival was inconvenient, leading to additional expenses and discomfort for those with height concerns.
Rooms
7.0
The room change was unexpected, and the room, although posh, caused discomfort due to height concerns.
Service
8.0
The staff, though limited, were very helpful with excursions and other inquiries, providing excellent service.
Location
9.0
The hotel is situated opposite the beautiful beach in Torre Blanca, with amazing views and easy access to dining options.
Dining
8.0
The dining experience offered a great variety of hot and cold fare, marred slightly by slow hot drink dispensing and unlabelled alcoholic desserts.
Facilities
8.0
The hotel boasts direct beach access and well-maintained facilities, though some improvements are needed in certain areas.
Andrew
United Kingdom,
June
2023
8.0/10
The hotel offers spacious and tastefully decorated rooms that were spotlessly clean with pristine bed linen, providing a very comfortable stay. While the morning quietness was appreciated, it seems the room advertised could be different from the actual ones.
Rooms
8.0
The rooms were spacious, tastefully decorated, and exceptionally clean, offering a comfortable stay.
Service
7.0
The service was more akin to that of a 4-star hotel with very helpful and enthusiastic staff, except for a couple of unsociable individuals at the bar. The entertainment around the pool, led by a lively Spanish girl, was a highlight.
Location
9.0
The hotel's location is exceptional, directly across from an amazing beach in Torreblanca. However, the proximity to Malaga Central brought about smoke exposure for non-smokers.
Dining
8.0
The dining experience was enjoyable with excellent food quality and variety. However, the coffee machines were slow and required patience.
Facilities
8.0
The hotel offers a range of facilities, from car hire to tours and ticket assistance, catering to various needs of guests.